Introduction
This Privacy Policy explains how Encryptryx (“we,” “us,” or “our”) collects, uses, and shares information when you use our software products (“Software”), visit our website, or interact with our services. This policy applies to all users of our Software and website visitors.
Definitions
For purposes of this Privacy Policy:
- Account means a unique account created for You to access our Software or parts of our Software.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application refers to Encryptryx and related software products provided by the Company.
- Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
- CCPA and/or CPRA refers to the California Consumer Privacy Act (the “CCPA”) as amended by the California Privacy Rights Act of 2020 (the “CPRA”).
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Encryptryx.
- Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
- GDPR refers to EU General Data Protection Regulation.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Software, Application, and Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company.
- Software Data refers to information collected by the Software application during installation, activation, and use.
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
- Usage Analytics refers to data about how you use Software features and functionality.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- Website refers to www.encryptryx.com
- System Information refers to technical data about your device and software environment.
- License Data refers to information related to your Software license and activation.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information We Collect
We collect information through multiple channels when you use our Software and services:
Software Installation and Activation Data
- License key and activation information
- Device identifiers and hardware specifications
- Operating system version and configuration
- Installation timestamp and location
- Software version and build information
Software Usage Analytics
- Features used and frequency of use
- Performance metrics and load times
- Error reports and crash logs
- User interface interactions and workflows
- Session duration and frequency
- File types and sizes processed (metadata only, not content)
System and Technical Information
- Hardware specifications (CPU, memory, storage)
- Network configuration and connectivity status
- Installed software and version information
- System performance metrics
- Security software and firewall status
Account and Profile Information
- Name, email address, and contact information
- Organization name and role (for business accounts)
- License type and subscription status
- Payment information (processed by third-party providers)
- Support ticket history and communications
User-Generated Content
- Configuration settings and preferences
- Custom templates and workflows created in Software
- User-created data files (metadata only, not file contents)
- Feedback and feature requests submitted
Website and Communication Data
- Website browsing behavior and pages visited
- Download and trial request information
- Email interaction data (opens, clicks, unsubscribes)
- Live chat and support communications
- Marketing preference settings
Automatically Collected Data
- IP address and geographic location (country/region level)
- Device type, browser, and operating system
- Referring websites and traffic sources
- Cookies and similar tracking technologies
- Date and time of Software and website access
Information from Third-Party Social Media Services
If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal Data that is already associated with these Social Media accounts (such as your name and address).
Pictures and Media
With your prior permission we may collect pictures and media that you have explicitly uploaded to the Software from your Device’s camera and photo library.
How We Use Your Information
Software Functionality and Improvement
- Provide core Software functionality and features
- Process license activation and validation
- Deliver Software updates and patches
- Analyze usage patterns to improve user experience
- Develop new features based on user behavior
- Optimize Software performance and reliability
Technical Support and Maintenance
- Provide customer support and troubleshooting
- Diagnose technical issues and software bugs
- Monitor Software performance and system health
- Prevent and detect software piracy and unauthorized use
- Ensure license compliance and proper usage
Account and License Management
- Create and maintain user accounts
- Process subscription payments and renewals
- Send license expiration and renewal notices
- Manage enterprise license deployments
- Track license usage for compliance purposes
Communication and Marketing
- Send product updates and feature announcements
- Provide educational content and tutorials
- Conduct user surveys and feedback collection
- Send promotional materials (with consent)
- Notify users of security updates and patches
Legal and Business Operations
- Comply with legal obligations and regulations
- Protect intellectual property rights
- Prevent fraud and ensure security
- Conduct business analysis and reporting
- Support mergers, acquisitions, or business transfers
Research and Development
- Analyze aggregate usage trends and patterns
- Conduct product research and development
- Test new features and improvements
- Generate anonymized benchmarks and insights
- Improve algorithms and software intelligence
We may also use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Software, products, services, marketing and your experience.
Information Disclosure, Sharing and Usage
We may share your information with:
Software-Specific Data Sharing
License Verification Partners: We may share license and activation data with authorized resellers and distributors for license compliance verification.
Technical Integration Partners: For Software integrations, we may share necessary technical data with approved third-party service providers.
Security and Anti-Piracy Services: We may share license and usage data with security providers to prevent unauthorized Software use and distribution.
Standard Data Sharing Categories
Service Providers: Third-party vendors who assist with Software operations, such as payment processing, customer support, and data analytics.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
Legal Purposes: If required by law or to protect our rights.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With Other Users: When You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
Software Analytics and Improvement
We may use aggregated, anonymized usage data for:
- Industry benchmarking and reporting
- Software improvement and development
- Academic research partnerships (with anonymized data)
- Public reports on software trends and usage patterns
Third-Party Software Components
Our Software may include third-party components or libraries. These components may collect data according to their own privacy policies:
- Open source libraries and frameworks
- Third-party APIs and services
- Plugin and extension providers
- Cloud service integrations
Third-Party Service Providers
Analytics Services: We may use third-party Service providers to monitor and analyze the use of our Software such as Google Analytics. Their Privacy Policy can be viewed at https://policies.google.com/privacy
Email Marketing: We may use Your Personal Data to contact You with newsletters, marketing or promotional materials. You may opt-out by following unsubscribe instructions. We may use Email Marketing Service Providers such as Mailchimp. Their Privacy Policy can be viewed at https://mailchimp.com/legal/privacy/
Location Services: Google Places service may collect information from You and from Your Device for security purposes. Information is held in accordance with Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/
Data Retention
Software Usage Data
- Usage analytics: Retained for 24 months for product improvement
- Error logs and crash reports: Retained for 12 months for technical support
- Performance metrics: Retained for 36 months for trend analysis
- License activation data: Retained for duration of license plus 7 years for compliance
Account and User Data
- Account information: Retained while account is active plus 3 years
- Support communications: Retained for 5 years for reference and training
- Payment information: Retained per payment processor requirements
- Marketing data: Retained until opt-out plus legal retention periods
Software Installation Data
- Installation logs: Retained for 12 months for support purposes
- System configuration data: Retained for 24 months for compatibility analysis
- Update and patch data: Retained for 36 months for version management
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Software Data Storage and Security
Local Data Storage
The Software may store data locally on your device, including:
- Application preferences and settings
- Temporary files and cache data
- User-created content and projects
- License and activation information
Cloud Data Storage
Some Software features may store data in the cloud:
- Synchronized settings and preferences
- Backup and recovery data
- Collaborative project data
- Analytics and usage information
Data Security Measures
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure development practices and code reviews
- Incident response and breach notification procedures
User Data Control
- You can access and export your data through account settings
- Local data can be removed by uninstalling the Software
- Cloud data can be deleted through your account portal
- Some data may be retained for legal and operational requirements
Data Transfer
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Personal Data Deletion
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Payments
We may provide paid products and/or services within the Software. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
Payment processors we may use include:
- Google Play In-App Payments – Privacy Policy: https://www.google.com/policies/privacy/
- Stripe – Privacy Policy: https://stripe.com/us/privacy
Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
Additional Software Security Measures:
- Code signing and digital certificates for Software integrity
- License encryption and anti-tampering measures
- Secure update mechanisms and verified downloads
- Runtime application self-protection (RASP) where applicable
- Regular penetration testing of Software and infrastructure
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or object to the processing of your data. To exercise your rights, please contact us at contact@encryptryx.com.
Cookies
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the website to recognize you and make your next visit easier and the website more useful to you.
How we use cookies:
When you use and access our website, we may place a number of cookies files in your web browser. We use cookies for the following purposes:
- To enable certain functions of the website
- To provide analytics
- To store your preferences
Types of cookies:
We use both session and persistent cookies on our website:
- Essential cookies: To authenticate users and prevent fraudulent use of user accounts
- Analytics cookies: To track information such as how the website is used so that we can make improvements
- Preference cookies: To remember your preferences and various settings
Third-party cookies:
In addition to our cookies, we may also use various third-parties’ cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on.
Software Application Data:
While our Software does not use traditional web cookies, it may store similar data locally:
- Application preferences and user settings
- Recent file lists and workspace configurations
- License status and activation tokens
- Temporary data and application cache
- User interface customizations and layouts
This data is stored locally on your device and can be cleared by uninstalling the Software or resetting application preferences.
Web Beacons:
Certain sections of our Software and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.
Managing Cookie Preferences:
You can control or delete cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device and delete them individually
- Block third-party cookies
- Block cookies from particular websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that if you delete cookies or refuse to accept them, you might not be able to use all features we offer, store your preferences, and some pages might not display properly.
Changes to Cookie Policy:
We may update our Cookie Policy from time to time. By continuing to use our website after changes, you agree to be bound by the updated policy.
Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
Children’s Privacy
Our Software and Website are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Software and Website constitutes acceptance of the updated Privacy Policy.
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
- Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
- Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
- Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
- Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
- Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
- Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
Software Data Processing Legal Basis:
- License Performance: Processing necessary for Software licensing and activation
- Legitimate Interest: Software improvement, security, and support
- Legal Compliance: License compliance verification and audit requirements
- Consent: Marketing communications and optional feature participation
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
- Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
- Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
- Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
- Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
- Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
- Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Software.
Software-Specific GDPR Rights:
Right to Data Portability for Software Users:
- Export your Software settings and configurations
- Obtain machine-readable copies of your user-created data
- Transfer data to compatible software applications
- Receive technical assistance for data migration
Right to Object for Software Processing:
- Opt out of usage analytics collection (may limit some features)
- Disable automatic error reporting
- Control participation in software improvement programs
- Manage marketing communications preferences
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
CCPA/CPRA Privacy Notice (California Privacy Rights)
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.
Additional Personal Information Categories for Software:
- Category A: Identifiers. Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers. Collected: Yes
- Category B: Personal information categories listed in the California Customer Records statute. Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Collected: Yes
- Category C: Protected classification characteristics under California or federal law. Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, sexual orientation, veteran or military status, genetic information. Collected: Yes
- Category D: Commercial information. Examples: Records and history of products or services purchased or considered. Collected: Yes
- Category E: Biometric information. Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier. Collected: No
- Category F: Internet or other similar network activity. Examples: Interaction with our Software or website, software feature usage and interaction patterns, application performance and error data, license activation and validation activities, software update and patch installation history, integration usage with third-party services. Collected: Yes
- Category G: Geolocation data. Examples: Approximate physical location. Collected: Yes
- Category H: Sensory data. Examples: Audio, electronic, visual, thermal, olfactory, or similar information. Collected: Yes (for uploaded content)
- Category I: Professional or employment-related information. Examples: Current or past job history, software license type (individual, business, enterprise), organization role and department for business licenses, usage patterns that may indicate professional vs. personal use, enterprise deployment and management data. Collected: Yes
- Category J: Non-public education information. Examples: Education records directly related to a student maintained by an educational institution. Collected: No
- Category K: Inferences drawn from other personal information. Examples: Profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, aptitudes, software usage proficiency and skill level, feature preferences and workflow patterns, likely upgrade or renewal timing, product recommendation algorithms, user segmentation for product development. Collected: Yes
- Category L: Sensitive personal information. Examples: Account login and password information, geolocation data. Collected: Yes
Sources of Personal Information
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from You. For example, from forms You complete, preferences You express, or from Your Software usage and purchases.
- Indirectly from You. For example, from observing Your activity on our Software and Website.
- Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Software and Website.
- From Service Providers. For example, third-party vendors to monitor and analyze the use of our Software, third-party vendors for payment processing, or other third-party vendors that We use to provide services to You.
Use of Personal Information
We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA/CPRA), which may include the following examples:
- To operate our Software and provide You with Our services.
- To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Software.
- To fulfill or meet the reason You provided the information. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to You when collecting Your personal information or as otherwise set forth in the CCPA/CPRA.
- For internal administrative and auditing purposes.
- To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity.
Disclosure of Personal Information
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:
- Category A: Identifiers
- Category B: Personal information categories listed in the California Customer Records statute
- Category D: Commercial information
- Category F: Internet or other similar network activity
Share of Personal Information
We may share, and have shared in the last twelve (12) months, Your personal information identified in the above categories with the following categories of third parties:
- Service Providers
- Payment processors
- Our affiliates
- Our business partners
- Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with Software or services We provide to You
Sale of Personal Information
Software-Specific Data Sale and Sharing: We do not sell personal information collected by the Software as the term “sell” is commonly understood. However, we may share aggregated, anonymized usage statistics with:
- Industry research organizations
- Academic institutions for research purposes
- Business partners for market analysis
- Third-party analytics providers
We may sell and may have sold in the last twelve (12) months the following categories of personal information:
- Category A: Identifiers
- Category B: Personal information categories listed in the California Customer Records statute
- Category D: Commercial information
- Category F: Internet or other similar network activity
Your Rights under the CCPA/CPRA
The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
- The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
- The right to know/access. You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information.
- The right to say no to the sale or sharing of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information.
- The right to correct Personal Data. You have the right to correct or rectify any inaccurate personal information about You that We collected.
- The right to limit use and disclosure of sensitive Personal Data. You have the right to request to limit the use or disclosure of certain sensitive personal information We collected about You.
- The right to delete Personal Data. You have the right to request the deletion of Your Personal Data under certain circumstances, subject to certain exceptions.
- The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights.
Do Not Sell My Personal Information
You have the right to opt-out of the sale of Your personal information. To exercise Your right to opt-out, please contact Us. You may also opt out of receiving ads that are personalized by following our instructions on the Software or Website.
Limit the Use or Disclosure of My Sensitive Personal Information
If You are a California resident, You have the right to limit the use and disclosure of Your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such services or goods.
We collect, use and disclose sensitive personal information in ways that are necessary to provide the Software. For more information on how We use Your personal information, please see the “How We Use Your Information” section or contact us.
Software Uninstallation and Data Removal
Complete Uninstallation
When you uninstall the Software:
- Application files and components are removed
- Local user data may remain unless specifically deleted
- License activation may be automatically released
- Some system registry entries may persist for compatibility
Data Cleanup
To completely remove all Software-related data:
- Use provided uninstaller tool for complete removal
- Clear application data folders manually if needed
- Remove license files and activation tokens
- Contact support for enterprise deployment cleanup
Account Deletion Impact
Deleting your account affects:
- Software license activation and validation
- Access to cloud-synchronized data and settings
- Support history and communications
- Subscription and billing information
Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at compliance@encryptryx.com